When creating a new Managed System in Procurati Governance System Web UI you may encounter an error message when pressing SAVE, after filling out the "New Managed System" form. This typically occurs after creating several new Managed Systems after each other. This error has only been encountered in Internet Explorer browsers and investigations into the root cause is currently being conducted.


The error message you might get is "Object reference not set to an instance of an object."


Workaround

To be able to continue your work, you must try again, as this error is not consistent. We have made several tests and our test show that as soon as the Managed System has been registered, it is possible to edit the Managed Systems without being exposed to this error. Therefore we suggest entering the minimum data in the "New Managed System" form for creation of the Managed system, and returning to edit the Managed System to add more details.


Alternative workaround

An alternative workaround is to create the Business Driver using Google Chrome browser.



Latest update

The bug is under investigation and a solution will be posted as the fix is applied to production tenants. We apologize for the inconvenience this bug is causing.